Shipping Policy

Serving Utah with Care – Fast, Local, and Reliable

At Beyond Virsa, we’re committed to delivering your culturally inspired apparel and accessories with speed, transparency, and a personal touch. Here’s everything you need to know about our shipping process:

1. Shipping Areas

We currently ship exclusively within Utah to ensure fast delivery and a hyper-local focus. This allows us to:

  • Support Utah-based artisans and suppliers.

  • Minimize our carbon footprint with shorter delivery routes.

  • Provide personalized customer service to our community.

Note: We do not ship internationally or to other US states at this time.

2. Processing Time

  • Orders are processed within 1–2 business days (Monday–Friday, excluding Utah state holidays).

  • Orders placed after 3 PM MT will be processed the next business day.

3. Delivery Timeframes

  • Standard Shipping: 3–5 business days via trusted local carriers (e.g., USPS, UPS).

  • Express Shipping: 1–2 business days (available at checkout for an additional fee).

Delivery delays due to extreme weather or carrier issues are rare but possible. We’ll notify you promptly if delays occur.

4. Shipping Costs

  • Free Standard Shipping: Enjoy free shipping on all orders over $75 within Utah.

  • Flat-Rate Shipping: 5.99forordersunder75.

  • Express Shipping: $12.99 (priority handling + tracking).

5. In-Store Pickup

Skip the wait! Utah customers can choose free in-store pickup:

  • Select "Local Pickup" at checkout.

  • We’ll notify you via email when your order is ready (usually within 24 hours).

  • Visit our Utah location during business hours (Mon–Sat, 10 AM–6 PM) with your ID and order confirmation.

6. Order Tracking

  • All orders include tracking numbers via email once shipped.

  • Track your package directly on the carrier’s website or use our Order Tracking Portal .

7. Damaged or Lost Packages

  • Damaged Items: Contact us within 48 hours of delivery with photos. We’ll replace the item at no cost.

  • Lost Packages: If your order hasn’t arrived within 7 business days, we’ll investigate with the carrier and reship or refund.

8. Compliance

  • Compliant with the FTC Mail Order Rule (timely delivery, clear disclosures).

  • Adheres to Utah’s Consumer Sales Practices Act (fair pricing, transparency).

Questions?
Contact us at info@beyondvirsa.com.